:root{--accent:#4f46e5;--accent-hover:#4338ca;--accent-light:#eef2ff;--surface:#fff;--surface-hover:#f8fafc;--bg:#f1f5f9;--border:#e2e8f0;--text:#1e293b;--text-muted:#64748b;--danger:#ef4444;--danger-hover:#dc2626;--success:#22c55e}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}.navbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:100;position:sticky;top:0;box-shadow:0 1px 3px #0000000a}.navbar-inner{flex-wrap:wrap;align-items:center;gap:12px;max-width:1140px;margin:0 auto;padding:10px 16px;display:flex}.brand{color:var(--accent);letter-spacing:-.3px;font-size:18px;font-weight:700}.brand:hover{color:var(--accent-hover);text-decoration:none}.nav-links{flex-wrap:wrap;align-items:center;gap:8px;margin-left:auto;display:flex}.nav-email{color:var(--text-muted);font-size:12px}.btn{cursor:pointer;background:0 0;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:6px;padding:8px 16px;font-size:14px;font-weight:500;transition:all .15s;display:inline-flex}.btn-sm{padding:5px 12px;font-size:13px}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover);box-shadow:0 2px 8px #4f46e54d}.btn-secondary{color:#fff;background:#64748b;border-color:#64748b}.btn-outline-primary{color:var(--accent);border-color:var(--border);background:var(--surface)}.btn-outline-primary:hover:not(:disabled),.btn-outline-primary.active{background:var(--accent-light);border-color:var(--accent);color:var(--accent)}.btn-outline-danger{color:var(--danger);border-color:var(--border);background:var(--surface)}.btn-outline-danger:hover:not(:disabled){border-color:var(--danger);color:var(--danger);background:#fef2f2}.container{max-width:1140px;margin:0 auto;padding:24px 16px 48px}.container-fluid{max-width:none;margin:0 auto;padding:0}.card{border:1px solid var(--border);background:var(--surface);border-radius:12px;box-shadow:0 1px 3px #0000000a}.card-body{padding:16px}.row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.spread{justify-content:space-between}.mb-3{margin-bottom:16px}.mb-4{margin-bottom:24px}.mt-3{margin-top:16px}.muted{color:var(--text-muted)}.small{font-size:12px}.tabs{border-bottom:2px solid var(--border);flex-wrap:wrap;gap:4px;display:flex}.tab{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;border-radius:8px 8px 0 0;margin-bottom:-2px;padding:10px 20px;font-size:14px;font-weight:500}.tab:hover{color:var(--accent);background:var(--accent-light)}.tab.active{color:var(--accent);border-bottom-color:var(--accent);font-weight:600}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%}thead th{background:var(--bg);color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;text-align:left;border-bottom:2px solid var(--border);padding:12px 16px;font-size:12px;font-weight:600}tbody td{border-bottom:1px solid var(--border);vertical-align:middle;padding:12px 16px}tbody tr:hover{background:var(--surface-hover)}tbody tr:last-child td{border-bottom:none}.badge{border-radius:6px;padding:4px 10px;font-size:12px;font-weight:500;display:inline-block}.badge-post{color:#7c3aed;background:#ede9fe}.badge-snippet{color:#d97706;background:#fef3c7}.badge-inbox{color:#059669;background:#d1fae5}.badge-on{color:#15803d;background:#dcfce7}.badge-off{color:#64748b;background:#e2e8f0}.badge-info{color:#1d4ed8;background:#dbeafe}.msg-preview{white-space:pre-wrap;word-break:break-word;max-height:80px;color:var(--text-muted);font-size:12px;line-height:1.5;display:block;overflow-y:auto}.form-label{color:var(--text);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.form-control,.form-select,textarea.form-control{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text);border-radius:8px;padding:10px 14px;font-size:14px}.form-control:focus,.form-select:focus,textarea.form-control:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #4f46e51a}.form-text{color:var(--text-muted);margin-top:4px;font-size:12px}.tag-input{border:1px solid var(--border);background:var(--surface);border-radius:8px;flex-wrap:wrap;gap:6px;min-height:40px;padding:8px;display:flex}.tag-input:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px #4f46e51a}.tag{background:var(--accent-light);color:var(--accent);border-radius:6px;align-items:center;gap:4px;padding:4px 10px;font-size:13px;font-weight:500;display:inline-flex}.tag .remove{cursor:pointer;opacity:.6;font-weight:700}.tag .remove:hover{opacity:1;color:var(--danger)}.tag-input input{background:0 0;border:none;outline:none;flex:1;min-width:100px;font-size:14px}.tag-add{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;flex-shrink:0;width:28px;height:28px;font-size:16px;line-height:1}.toggle{width:44px;height:24px;display:inline-block;position:relative}.toggle input{opacity:0;width:0;height:0;position:absolute}.toggle .slider{cursor:pointer;background:#cbd5e1;border-radius:24px;transition:all .2s;position:absolute;inset:0}.toggle .slider:before{content:"";background:#fff;border-radius:50%;width:18px;height:18px;transition:all .2s;position:absolute;bottom:3px;left:3px;box-shadow:0 1px 3px #00000026}.toggle input:checked+.slider{background:var(--success)}.toggle input:checked+.slider:before{transform:translate(20px)}.modal-overlay{z-index:1040;background:#00000080;justify-content:center;align-items:flex-start;padding:40px 16px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal{background:var(--surface);border-radius:16px;width:100%;max-width:640px;box-shadow:0 20px 60px #00000026}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-title{margin:0;font-size:18px;font-weight:600}.modal-body{padding:24px}.modal-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:8px;padding:16px 24px;display:flex}.modal-close{cursor:pointer;color:var(--text-muted);background:0 0;border:none;font-size:20px}.pagination{flex-wrap:wrap;justify-content:center;align-items:center;gap:6px;display:flex}.pagination button{border:1px solid var(--border);background:var(--surface);cursor:pointer;border-radius:8px;min-width:34px;padding:6px 10px;font-size:13px}.pagination button.active{background:var(--accent);border-color:var(--accent);color:#fff}.pagination button:disabled{opacity:.5;cursor:not-allowed}.empty-state{text-align:center;color:var(--text-muted);padding:60px 20px}.empty-state-icon{opacity:.3;margin-bottom:16px;font-size:48px}.messages-container{flex:1;height:calc(100vh - 53px);display:flex;overflow:hidden}.conv-sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;flex-shrink:0;width:340px;display:flex}.conv-header{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:16px 20px;display:flex}.conv-header h6{flex:1;margin:0;font-size:15px;font-weight:600}.conv-search{border-bottom:1px solid var(--border);padding:12px 16px}.conv-search input{border:1px solid var(--border);border-radius:8px;outline:none;width:100%;padding:8px 12px;font-size:13px}.conv-search input:focus{border-color:var(--accent);box-shadow:0 0 0 3px #4f46e51a}.conv-list{flex:1;overflow-y:auto}.conv-item{border-bottom:1px solid var(--border);cursor:pointer;padding:14px 20px}.conv-item:hover{background:var(--accent-light)}.conv-item.active{background:var(--accent-light);border-left:3px solid var(--accent)}.conv-item.unread{background:#fefce8}.conv-name{align-items:center;gap:6px;margin-bottom:2px;font-size:14px;font-weight:600;display:flex}.conv-type{border-radius:4px;padding:2px 6px;font-size:11px;font-weight:500}.conv-type-inbox{color:#059669;background:#d1fae5}.conv-type-comment{color:#7c3aed;background:#ede9fe}.conv-snippet{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;max-width:260px;font-size:12px;overflow:hidden}.msg-main{flex-direction:column;flex:1;display:flex;overflow:hidden}.chat-header{background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0;align-items:center;gap:12px;padding:14px 24px;display:flex}.chat-header-info{flex:1}.chat-header-name{font-size:15px;font-weight:600}.chat-header-id{color:var(--text-muted);font-family:monospace;font-size:12px}.chat-messages{background:var(--bg);flex:1;padding:20px 24px;overflow-y:auto}.msg-bubble{white-space:pre-wrap;word-break:break-word;border-radius:12px;max-width:75%;margin-bottom:12px;padding:12px 16px;font-size:14px;line-height:1.6}.msg-sale{background:#eef2ff;border:1px solid #c7d2fe;border-bottom-right-radius:4px;margin-left:auto}.msg-customer{background:#f0fdf4;border:1px solid #bbf7d0;border-bottom-left-radius:4px;margin-right:auto}.msg-meta{color:var(--text-muted);margin-top:4px;font-size:11px}.msg-sale .msg-meta{text-align:right}.reply-area{background:var(--surface);border-top:1px solid var(--border);padding:16px 24px}.reply-input-row{align-items:flex-end;gap:8px;display:flex}.reply-input-row textarea{border:2px solid var(--border);resize:none;border-radius:12px;outline:none;flex:1;min-height:44px;max-height:160px;padding:10px 16px;font-family:inherit;font-size:14px}.reply-input-row textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #4f46e51a}.reply-hint{color:var(--text-muted);justify-content:space-between;margin-top:6px;font-size:12px;display:flex}.analysis-panel{background:var(--surface);border-top:1px solid var(--border);padding:16px 24px}.analysis-result{background:var(--accent-light);border:1px solid #c7d2fe;border-radius:10px;padding:12px 16px;font-size:13px;line-height:1.6}.playground-container{flex:1;height:calc(100vh - 109px);display:flex;overflow:hidden}.sidebar-pg{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;flex-shrink:0;width:320px;display:flex;overflow-y:auto}.sidebar-header{border-bottom:1px solid var(--border);color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;padding:16px 20px;font-size:14px;font-weight:600}.sidebar-body{flex:1;padding:16px 20px}.range-group{align-items:center;gap:12px;display:flex}.range-group input[type=range]{accent-color:var(--accent);flex:1}.range-value{text-align:right;min-width:40px;color:var(--accent);font-size:13px;font-weight:600}.chat-area{flex-direction:column;flex:1;display:flex;overflow:hidden}.message{max-width:85%;margin-bottom:16px}.message-user{margin-left:auto}.message-assistant{margin-right:auto}.message-system{max-width:90%;margin:0 auto 16px}.message-bubble{white-space:pre-wrap;word-break:break-word;border-radius:12px;padding:12px 16px;font-size:14px;line-height:1.6}.message-user .message-bubble{background:var(--accent);color:#fff;border-bottom-right-radius:4px}.message-assistant .message-bubble{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px}.message-system .message-bubble{color:#92400e;text-align:center;background:#fef3c7;border:1px solid #fcd34d;font-size:13px}.message-meta{color:var(--text-muted);margin-top:4px;font-size:11px}.message-user .message-meta{text-align:right}.input-wrapper{align-items:flex-end;gap:8px;display:flex}.input-wrapper textarea{resize:none;border:2px solid var(--border);border-radius:12px;flex:1;min-height:48px;max-height:200px;padding:12px 16px;font-size:14px}.input-wrapper textarea:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #4f46e51a}.send-btn{border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.stats-bar{background:var(--surface);border-bottom:1px solid var(--border);color:var(--text-muted);flex-wrap:wrap;flex-shrink:0;gap:16px;padding:8px 20px;font-size:12px;display:flex}.stat-dot{border-radius:50%;width:8px;height:8px;display:inline-block}.stat-dot.online{background:var(--success)}.stat-dot.offline{background:var(--danger)}.typing-dot{background:var(--text-muted);border-radius:50%;width:8px;height:8px;margin-right:4px;animation:1.4s ease-in-out infinite typing;display:inline-block}@keyframes typing{0%,80%,to{opacity:.5;transform:scale(.8)}40%{opacity:1;transform:scale(1)}}.spinner-sm{border:2px solid var(--border);border-top-color:var(--accent);vertical-align:middle;border-radius:50%;width:16px;height:16px;animation:.6s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.login-wrap{justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{text-align:center;background:#fff;border-radius:12px;width:100%;max-width:400px;padding:40px;box-shadow:0 4px 12px #0000001a}.login-card h1{margin:0 0 8px;font-size:24px}.login-card p{color:#666;margin:0 0 24px;font-size:14px}.error{color:#dc2626;text-align:left;background:#fef2f2;border-radius:8px;margin-bottom:16px;padding:12px;font-size:13px}.google-btn{cursor:pointer;background:#fff;border:1px solid #ddd;border-radius:8px;align-items:center;gap:8px;padding:10px 24px;font-size:15px;font-weight:500;display:inline-flex}.google-btn:hover{background:#f8f8f8;box-shadow:0 2px 8px #0000001a}.google-icon{width:20px;height:20px}@media (width<=767.98px){.conv-sidebar{width:100%}.msg-bubble{max-width:90%}.sidebar-pg{width:100%}.playground-container{flex-direction:column;height:auto}.message{max-width:95%}}